- Luôn sẵn lòng lắng nghe và nỗ lực phục vụ theo mọi kỳ vọng của khách hàng. Mức giá mong muốn của khách hàng dù như thế nào đều quan trọng với chúng tôi.
- Đối xử, phục vụ khách hàng công bằng, trung thực và vô tư. Khách hàng luôn luôn được chào đón bởi đội ngũ nhân viên nhiệt tình và tận tâm của chúng tôi, ngay cả khi đơn hàng lẻ của khách là 1 tấn/1 chiếc.
Background
Located in a strategic position for foreign companies with operations throughout Southeast Asia, Vietnam is emerging as a premier sourcing & exporting hub in the eyes of global markets. Based in Vietnam, LERIMEX JSC has always strived to leverage our country’s strengths, address global challenges and meet the needs of our international customers and partners, when confronted by dramatic changes to the socio-economic environment.
By drawing on our core strengths and leveraging our global network, we are committed to making further strides, creating more and more worthy marks of Vietnamese Products into map of World, setting more ambitious goals, while at the same time, acknowledging the realities surrounding our business.
Together with our stakeholders, we aim to contribute to building a sustainable future in harmony with the environment.
THE FOUNDATION OF OUR BUSINESS
Mission
To be the golden bridge between the international and domestic market.
Vission
To be the global customer’s first choice andlong-term partner as a reliable Vietnam’s Supplier.
Core Values
Prestige – Conscientiousness – Intellect –Agility – Elite – Humanities
About Us
LERIMEX JSC is a trust-building & customer-oriented exporter based in Vietnam. We exist with a single, unwavering purpose: “For Vietnamese brands in the global market”.
Specializing in producing & exporting coffee products & wood furniture, we are always dedicated to providing global customers with high-quality products from Vietnam at the best competitive price. We also have expertise in distributing other international-standard products, including Vietnam’s clinker and Vietnam’s yellow phosphorus.
With our committed and innovative workforce, we have a strong desire to bring the world our best local commodities at the best rate, ensuring high customer satisfaction and long-term partnerships.
Our Philosophy
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For Customers
- Customer Satisfaction: Building and maintaining customer satisfaction at maximum level through our commitment in improving quality, delivery, flexibility and reliability.
- Fairness & Integrity: Treating with fairness and integrity to all of customers and suppliers.
- Respect: Respecting the confidentiality of commercial information provided and only using this information appropriately for legitimate business purposes.
- Mutual benefit: Building a mutually beneficial relationship in every transaction value and period of the partnership.
For Suppliers
- Commiting to dealing with suppliers on the principle of fairness, honesty, and harmony of benefits.
- Choosing suppliers and partners that share common core values and commit to ethical business. Opposing all forms of children labor use or children’s development pretention.
- Constantly striving to build and develop close business relationships with suppliers and intergrading them into our supply chain management.
For Employee
- Remuneration Policy: Giving employees enough income to support themselves first and then enough to support their family.
- Procedure: Instructing all employees at all levels about critical thinking and working methods.
- Working Environment: Stimulateing employees’ aspirations, helping them set goals for themselves.
- Entertainment: Incorporating entertainment into the work, helping employees be comfortable when working.
- Practical: Letting the team know that the work must be practical, certain, calm, and not being allowed to take shortcuts and cunning.
- Maturity: Creating opportunities for employees to grow, learn and develop, achieve success in life.
- Recognition: Helping each employee to be mentally praised, striving to become a more valuable person.
- Richness: Advancing to spiritual values, realizing the working of the universe and happily enjoying life (rich in spirit and wisdom)
For Environment
Investing in using equipment and machinery as well as producing eco-friendly products. All wastes which are generated during the production process are controlled and handled according to law regulations. We aim at building a environment-driven business development.
Our Commitments to Customers
OUR 05 STRONG COMMITMENTS:
- Thông báo cho khách hàng tiến độ sản xuất và mọi thứ được theo dõi liên tục
- Điều chỉnh nhu cầu cập nhật theo từng yêu cầu khách hàng
- Khách hàng luôn dễ dàng liên để hệ với đúng bộ phận. Các cuộc gọi/yêu cầu của khách hàng luôn được trả lời bởi chuyên viên của chúng tôi chứ không phải là một bộ máy tự động. Bên cạnh đó, khách hàng luôn có thể truy cập thông tin nhanh chóng và dễ dàng.
- Khách hàng sẽ nhận được câu trả lời cho:
- Danh mục sản phẩm, thông số kỹ thuật và các thông tin liên quan: trong vòng 15 phút.
- Giá: Luôn cung cấp FOB & CNF/ CIF để khách hàng tham khảo, trong vòng 1 giờ.
- Cam kết tìm ra giải pháp cho mọi vấn đề phát sinh xuyên suốt quá trình cung cấp dịch vụ (bán/test mẫu/sản xuất/giao hàng/hậu mãi) trong vòng một ngày làm việc.
- Cung cấp khung thời gian rõ ràng cho việc giải quyết vấn đề và xác định rõ ràng trách nhiệm trong quy trình giải quyết.
- Always willing to hear and always striving to offer what is in accordance with your expectation. Whatever your target price is, it matters to us.
- Serve with equity, honesty and impartiality. You are always welcome by our dedicated staffs even if your order is 1 ton/1 piece.
Our Services
Manufacturing
We make use of Vietnam’s abundant resource of Agricultural Products, Wood, & Building materials, together with our technology to produce quality & sustainable goods.
Quality Control
We work constantly on quality check & inspection in every single step of our production & delivery procedure. International auditors collaboration is done before exporting. These procedures ensure we deliver consistent quality.
Sourcing
We have a professional sourcing team to source any other commodities from Vietnam based on customer's demand with our extensive relationship with various Vietnam factories, ensuring our customer is getting their best products at the best price.
Shipping & Logistics
We provide optimal logistics solutions that improve transportation efficiency and operations. We cater to customer's needs with all forms of freight, including airfreight, air cargo, LCL and FCL.
